We have worked with Felicia since 2010 on multiple investments purchases of townhomes/condos including, traditional sales, short sales and foreclosures. She has a great knack of understanding her clients and thus always provided us what we needed to assist us through the entire process including finding the places that met our criteria, formulating a winning offer, walking away from deals that weren't right for us and making the ridiculous amount of paperwork easier to sort through and understand. She's extremely responsive and always provided us with the answers to all of our questions. If she didn't have the answer, she used her resources to get us the answer. She is a tough negotiator and will go to the mat for you to get the deal done. In spite of the multiple offers on many of our deals, she somehow always managed to closed them for us! Bottom line, Felicia is a hard working, knowledgeable professional who is really easy to work with and does what it takes to get you through the deal and beyond. After closing, she even provided us with a CD organized with all the paperwork for our files and has helped us with resources for our rental properties!